FAQ
Where can I buy your products?
You can shop directly on our website at sillyfarm.com! We also partner with international retailers to make our products more accessible worldwide.
Need help finding a local retailer? Email us at info@sillyfarm.com
Do you sell to the public?
Yes! Everyone is welcome to shop with us — professionals, hobbyists, and beginners alike.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery time depends on your location and the shipping method you select at checkout. We also offer expedited shipping options.
Do you accept returns or exchanges?
We want you to love your order! Please check out our Return Policy for full details on what items are eligible for returns or exchanges.
Are your products safe for kids?
Yes — most of our products are cosmetic-grade and skin-safe. However, we always recommend performing a patch test first and avoiding use on irritated or broken skin. For little ones under 3 years old, we suggest extra caution.
Do you sell UV/neon face paints?
Due to updated MoCRA regulations and evolving FDA guidelines, we no longer carry UV or neon pigments. While these paints have been widely used in the industry, current U.S. cosmetic laws require additional testing and labeling standards that neon pigments do not meet.
At Silly Farm, we prioritize safety and compliance, which is why we’ve chosen to remove these products from our lineup for now.
How much paint do I need to cover a full body?
This depends on the size of the model and the design. As a general guide:
- 1–2 45gm water-activated cakes can cover a full body
- One 4oz bottle of airbrush paint is also sufficient for full-body coverage
Do you offer professional discounts?
Since most of our customers are professional artists, we do not offer separate pro discounts — but we run promotions, send out coupon codes, and include freebies often! Join our newsletter to stay updated.
Please note: Sales and discounts are not retroactive, and we’re unable to apply offers to past orders.